If your business isn’t on Instagram, you could be missing out. The mobile social network and photo-sharing platform has more than 400 million users, and if you know what you’re doing (and have a knack for photography), you might just be able to find huge success for your brand. The key is not to make rookie mistakes that will turn away followers, like overselling products and posting poor-quality images and videos.
How can you use Instagram to find Insta-fame? Here are 10 mistakes businesses and brands should avoid making on the platform.
- Don’t post unoriginal photos
The biggest mistake businesses or brands can make on Instagram is to only post visuals on their Instagram profile, meaning quote graphics or images that they haven’t created. It makes the profile look less genuine and less legitimate. Also, those businesses can run into copyright issues if the photo isn’t an image they took or isn’t a creative commons image. Brands want to make sure that they’re posting a variety of content on their Instagram profiles, not just graphics or visuals.
- Don’t post boring product shots
Product photos on white backgrounds don’t match the Instagram environment, yet we’re still seeing so many brands make that mistake. The brands that are thriving have managed to develop a unique style that tells their brand’s story within a format that is familiar to users and lovers of Instagram.
- Don’t forget to interact with others
Brands who post and expect users to come to them are missing a huge opportunity for growth. Instagram, more than any other platform, requires brands to look for opportunities to engage with their audiences. By commenting and favoriting posts and by tracking keywords and hashtags closely, brands get a leg up on the competition in the space — and that often results in a bump in followers.
- Don’t post without a strategy
Brands who post to Instagram without a strategy or flow to their content are missing a huge opportunity to engage their audience. When you visit a brand’s Instagram feed, you want the look and feel to be cohesive and have an overall brand style. This comes from the filters you use, the text, and the type of photos you post. For example, if your brand sells multiple products, you don’t want your last three photos to be of the same product. Or only have product shots. Mix it up with a balance of product, lifestyle, events and user-generated content.
- Don’t post too often
Another mistake business owners make is posting too often. Once a day is perfect, you can probably get away with two times a day — morning and night —depending on what you’re posting. If it’s pictures of an event, a few pictures from the event is OK, but don’t flood the stream with dozens of pictures.
- Don’t oversell
The biggest mistake I see [is] businesses trying to sell product over and over with every post. Instagram (and social media) is not about pushing products to people. It is about building a brand, building advocacy and creating a conversation. The sales come as a result of good content that resonates with the targeted audience.
- Don’t post low-quality photos
Another mistake that Instagram marketers frequently make is uploading poor- quality images. Think of Instagram as a place for your brand to showcase its history and promise for the future. It should be a carefully curated gallery that is meant to inspire your followers. Quality and resolution is of the upmost importance.
- Don’t make it difficult to find products
Brands that don’t make it easy for people to make purchases based on what they see on Instagram are missing out on a huge opportunity. You’re only halfway there if you’ve got an engaged community, great imagery and copy inspiring people to buy, but you don’t allow them to complete the journey. As a user, there’s nothing worse than falling in love with an item on Instagram, but not being able to find it online. Not having links in posts makes this difficult, but the single link in your bio can be used creatively and sensibly to make sure potential customers are signposted to the sale.
- Don’t use the wrong hashtags
One of the biggest mistakes that a brand can make on Instagram is hijacking hashtags. I see it all the time. A brand is just starting out and they’re trying to grow but they’re not able to crack the code. Rather than focusing on tactics that work, like influencer outreach, automated engagement [and] focusing on great content, they use 20 hashtags on a single post with zero relevance. This approach is a one-way street to making Instagram users upset and annoyed. Don’t use hashtags like #ThrowbackThursday to share a photo of the bathing suit you’re selling. Don’t use hashtags like #MCM to share a photo of your cupcakes. Be relevant!
- Don’t use too many hashtags
My opinion on hashtags is that you should never use more than five at the most. That’s why it’s absolutely infuriating to see brands posting 20 to 30 hashtags on a single Instagram post. Instead of using every single hashtag that could have the tiniest bit to do with your post [or] brand, use truly relevant ones.
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