5 Video Apps to Revolutionize Your Social Media Posts

28 May

In the early days of social media, it was enough to post regularly about interesting and relevant material. As various social media platforms became more crowded, it became necessary to create more visually appealing content to ensure people would stop scrolling long enough to see what you had to say. This could be accomplished with great images or inspiring quotes on an attractive static background.

Unfortunately, neither of these tactics are enough to garner the kind of interest and engagement now needed to captivate the attention of the algorithms that determine how many people will actually see the post you’ve worked so hard to create. According to most social media marketing experts, video is one of the best tools to take your business to the next level.

Fortunately, many businesses have developed apps to make creating compelling video and animation accessible to all business owners.

Canva has been a popular graphic design tool for years. It has been used by individuals and marketers of all levels to make stunning flyers, social media posts, business cards and so much more. Recently, Canva rolled out Canva Animator, which gives users the ability to create the same beautiful posts that can now be animated with six different effects for free or a small fee. This is a fantastic feature, especially for brands that are already accustomed to working with the Canva platform. Even those who have never used Canva or any other graphic design software will find the mechanics very user-friendly. Once the design is ready, you can download your animation in either a GIF or movie format, depending on where you wish to use the post.

Spark Video is a true game-changer. This tool is completely free and made by Adobe, which is a leader in the graphic design industry. The easy-to-use interface creates beautiful videos that can contain your own graphics, video clips, icons, images or text. It also gives the option to search for free graphics covered by creative commons license or the Adobe digital library, which has an extensive collection of materials you can purchase.

The platform has a remarkable number of free themes to make it easy for anyone to create stunning videos that feel professionally crafted. The free music library further elevates the final creation. This platform has a robust support team that’s constantly finding creative ways to offer new features.

Crello is similar to Canva in many ways. The functionality and ease of use are at about the same level, and Crello is also free. Where Crello jumps to the next level is the fully customization of animated posts. While Canva allows you to animate the text of your post, Crello provides fully animated post templates. All you have to do is add your text, save and upload to your favorite social media site. These files are saved as MP4 and can be played anywhere that allows video.

Lumen5 is a great option for businesses of all sizes that produce regular blog content. Of course, you want to use this content to inform your audience, but how much engagement does it get when you post a link on social media leading back to the new post? According to some of the latest statistics, it probably isn’t all that much. However, Lumen5 allows you to easily turn blog content from any website into a stunning video. The free service automatically pulls images and words from your posts, which you can then customize as needed to create a video that tells the story for you. Make it interesting enough to keep people watching, but leave the audience wanting more to encourage them to click through for the full story. Free, pro and business plans are available.

Quik is a free phone app that allows anyone with an Apple or Android device to quickly and easily piece together images and videos into captivating movies. Even if it’s only a few seconds long, Quik can make the difference in how engaging your content is. It offers a huge selection of templates that you can individually customize to make it look as though hours of editing and design went into each video you create. Do not discount this powerful piece of software simply because it is on mobile platforms.

Remember, there are many ways to use animated posts, GIFs or videos other than as posts on Facebook, Instagram, LinkedIn, Pinterest and Twitter. You can use them as a profile or cover image and in advertisements. In all of these venues, moving images convert better than text or static images. Once you become proficient in creating high-engagement animated or video posts, consider implementing them in other areas to earn even more interest and attention in your brand.

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Customer acquisition on social media — with your own data

21 May

In the battle for customer acquisition, data plays an important role in marketing strategy, along with a desired product and excellent creative. There’s also the challenge of reaching a target audience where they spend most of their time, which today is within mobile apps and browsing social media.

When we look at Google, Facebook and Amazon from the perspective of an advertiser, we see that they utilize much more data for their own benefit than they make available for audience segmentation.

Amazon’s data has always been a walled garden. Their incredibly deep historical data on buying behaviors and patterns gives them a sizable advantage, leading to what many argue are cutthroat product decisions and incredibly targeted product recommendations.

I expect Facebook will increasingly become a walled garden after overexposing and ineffectively monitoring third-party data use. By shutting down their Partner Categories program, they’re reinforcing to their advertisers that Facebook audience data is the primary source for campaign segmentation.

How to cope in such an environment?

While numerous data sources are available for targeting across most digital properties, one of the most effective ways brands can target is by bringing their existing opted-in datasets to social media. This frequently provides a competitive advantage over the “walled gardens” of the major technology players, as your own data is typically much more relevant to your marketing efforts.

The four major sites — Facebook, Instagram, Twitter and Snapchat — all provide advertisers the ability to create custom audiences using their own data, and in some cases to use third-party data sets.

The workflow is similar across all sites:

  1. Prepare your data.
  2. Upload it.
  3. The social media sites hash and de-identify the data.
  4. Your data is then matched to the social media site’s user base.
  5. Your custom audience is created.
  6. And your original data file is deleted.

Typically, the most utilized datasets to match against are email addresses, identifiers/tags provided by the social media sites themselves and mobile advertising IDs. Most sites require a minimum of 1,000 records in order to create a custom audience. This is for privacy reasons (to ensure data is aggregated and no individual could be identified), and to ensure that the segment is large enough to deliver appropriately.

The perks of using your own data

The ability to create custom audiences on social media allows advertisers to reframe many of their existing marketing tactics. They can encourage repeat visits, whether in-store or online, from existing customers, or try to win shoppers from competitive locations.

Brands without physical locations that seek to go directly to the consumer can use custom audiences to reach their market on social media as well. Most sites also allow advertisers to create “lookalike” audiences to help increase the scale of the campaign. They look for common characteristics from the audience you’ve uploaded and find similar consumers for your campaign to reach.

One final example of how you can use your own data is to drive mobile app acquisition. Building a custom audience from existing customers creates a segment with a much higher propensity to download and use a mobile app, especially when paired with appropriate incentives.

A key component of such strategies has always been, and will continue to be, ensuring that the datasets you’re using have opted in to marketing communication and advertising. Expect to see more transparency required on behalf of the end user, especially as the General Data Protection Regulation (GDPR) goes into effect next month.

Aside from being able to reach a relevant audience, bringing your own data to a social media site can also result in performance improvements and cost savings. The cost savings stem from being more relevant — in Facebook parlance, this is having a higher relevance score — which can result in lower cost-per-click fees because you can potentially win the auction for a given impression at a lower price.

Brands, advertisers and the agencies they work with have been hungry for the right data to help them reach the holy trinity of right time, right place, right person. Using their own opted-in data sets will become an increasingly important tactic for the marketer’s overall customer acquisition strategy to achieve that goal.

How Social Media Marketing Can Adjust to Meet Waning User Trust

14 May

There is always a learning curve for society when it comes to new technology.

This has always been true, even long before the Internet or social media came onto the scene. But while there’s always been a slight, resistant tension between people and the tech that’s pulling them into the future, we have largely gone along with the development of social media as it has grown over the past 15 or so years. We’ve created accounts and shared personal information; we’ve posted terabytes of photos and written memoirs in status updates. Digital marketers know what this trade-off entails—a fun, convenient service in exchange for personal data—but it’s also easy to forget that ordinary users without a marketing background don’t readily understand the scale of how their social data is used.

And while platforms like Facebook have made middling attempts to explain their platform to their users, they’ve continued to pull them along—and it seems the tension may have finally snapped.

While watching the Facebook hearings a couple weeks ago—an exercise that taught us less about how social media works and more about how much the government has also been left behind by the rapid development—I found myself thinking about how crazy the past year has been for social platforms. While Facebook takes heat for data security and giving access to third parties, Twitter continues to update their account banning policies in an effort to keep up with complaints of unsavory content and bots, and Reddit also struggles to prune back tides of fake or automated accounts.

Social media as a whole is undergoing an intense stress test that, hopefully, will translate into systematic improvements to the platforms we know and love to use. But the stress test has come at a cost, and platforms are paying for that cost by expending audience trust.

How a Leak Turns Into to a Flood

Users are rapidly losing trust in many of the social platforms they love to use. Today, Facebook is the clearest example, having struggled to maintain a younger audience last year only to then lose more users and approximately $70 billion in light of the Cambridge Analytica data leaks. Twitter has had a less dramatic struggle in recent months, touting their first profitable quarter in nearly 12 years—largely driven by international growth while their US audience declined by a million users.

When this shift in trust is examined on a larger scale, the issue only becomes more pronounced. The 2018 Edelman Trust Barometer—a massive, global study conducted every year to measure public sentiment towards major institutions—rightly subtitled this year’s report “The Battle for Truth.” In it, they found that the world as a whole has become more distrustful over the past year, with the US leading the charge, dropping 23 places in global ranking for the informed public’s trust in media outlets.

Specifically, where social media is concerned, trust in social platforms continued to decline as it has since 2016, nearly bringing us to an even 50-50 split between trusting and distrusting audiences using social media. An interesting note, however, is that journalistic outlets have seen a significant increase in the percentage of the population that trusts them, jumping by 5 percent since last year to nearly 60 percent. And in this, there may be lessons for marketers to take note of.

Speaking to Distrust

Brands that want to maintain effective social media marketing during this tumultuous time need to fundamentally reorient how they approach social media.

To date, social media marketers have by and large taken a “hear no evil, see no evil” approach to social media management. We offer content and conversation on our pages only to also run promotional social advertisements that we just simply don’t speak to. We use demographic targeting and audience insights to boost posts or plan for distributions, but work to ensure every step of our audience interaction comes off as solely organic. We exist on platforms embroiled in technological, political, and societal turmoil, but work to prune those conversations out of our comments and conversations.

This approach has worked for a long time because users were willing to engage with this fantasy—they also did not want to see, hear, or engage with the fact that the platform they used was collecting their data. But the coin has flipped, and now users are in a place where they more readily associate silence on social media matters with complicity rather than comfort.

Brands need to begin taking a more active role in earning audience trust if they hope to maintain it.

Embrace Transparency

As users become more comfortable understanding and talking about the ways in which their data is used, transparency into brands’ practices becomes a highly sought-after commodity. Rather than disengaging or ignoring conversations about how your brand interacts with user privacy and data, try to proactively explain your processes and how you protect your audience.

Be Idealistic

One of the primary drivers of distrust recently has been a disconnect between spoken ideals and active ideals practiced by brands (for instance, Facebook promoting the idea of building community, but then selling inordinate amounts of data to third parties). This offers an opportunity for brands that are willing to speak openly about their ideals and back it up with content and action. Brands are seeing success with this tactic in even the most extreme, politicized scenarios, which formerly would have been considered PR suicide.

Respond Promptly to Criticism

Even if your brand comes under scrutiny during this time, this doesn’t mean you should back away from hard conversations with your audience. Rather, take steps to engage your audience to understand what they would consider to be a solution, and implement it publicly to earn trust rather than defeat. You don’t have to take this as far as Elon Musk did and completely delete your Facebook presence, but listening and reacting will always go a long way.

Marketers are working at a unique time in history when society is contending with what privacy and big data can mean for them on a personal level. While the Facebook hearings may be done, these conversations are far from over, and it remains unclear how these conversations will shape the platforms we use, or how users interact with those platforms in general. What is clear, however, is that trust remains a consistently valued commodity throughout time, regardless of how our means of communication change. Brands that seek to be accessible, communicative, and responsive to the needs of their audiences will always find marketing success. But during times when trust is held at such a high premium, brands might also be able to turn success into even greater opportunity for growth.

6 Social Media Trends That Will Dominate Summer 2018 Marketing

7 May

Keeping up with social media seems like an impossible task some days. No sooner do you perfect your marketing on a platform than a new one springs up or begins to rise in popularity.

On top of that, the makeup of your Internet audience is constantly changing and shifting.

The best way to figure out how to plan your summer social media marketing campaign is to look at upcoming trends.

1. Event Tie-Ins

One way to up the presence of your brand on social media is to figure out which summer events you can relate to your industry.

One of the easiest ways to tie into summer activities is to first look at major holidays — Memorial Day and Fourth of July, for example. Next, look at major national and global events, such as the Summer Olympics or big festivals.

Then, you can piggyback off the marketing for these events by tying into a hashtag or running specials of your own during the same timeframe. Expect to see summer marketing tie into various summer events, both in the specials offered and hashtags used. For example, the brand Omeka uses hashtags such as #summer2018 on their Instagram page along with images of sandals and baseball caps to pull in new customers.

2. Local Trends

In recent years, businesses have come to recognize the value of local SEO. Tie into local events to gain more traffic to your site.

For example, if there is a popular festival in your area, can you rent a small booth and then share images on social media of the event? Perhaps there is a famous artist headed to your area for a concert, and you name a sandwich in your restaurant after him. Figure out how to reach people on a local level and drive them to your brick-and-mortar stores.

Summer equals beautiful weather, and people are excited to get outdoors and experience life. For summer 2018, this means a lot of different events. As a business owner, take advantage of local events by creating a Snapchat geofilter and including your snaps at events to engage current customers and connect new ones. One example of this is Churchill Downs adding snaps to their Snapchat story about the Kentucky Derby. Anyone who searches for the word “derby” sees these snaps.

3. Strong Images

Even though big, beautiful images are not a new trend, they are worth mentioning because they are such a vital part of any social media marketing campaign.

Across the board, social media posts with images tend to get shared more often than other types of posts without images. On Twitter, a post with an image is about 150% more likely to be retweeted.

Because summer is about cooking outdoors and hanging out with friends, expect to see more food images in the summer of 2018. For example, Food Lion shares recipes on their website and then uploads similar posts with strong images on their Instagram account.

4. GIFs and Emoji 

Millennials, in particular, prefer emoji, GIFs, and stickers over words and relate to them better. If you want to reach people in this age range, expressing yourself on social media with these icons is a smart move.

Expect to see brands tie images into their posts in new ways. Instead of lengthy posts, you might just see a happy-face emoji combined with a symbol for money to symbolize a store that’s having a flash sale, for example.

Summer means the kids are out of school and looking for engaging brands in the summer of 2018, and brands are looking to engage them. Vodafone clearly sees generation Z and millennials as key to growing their mobile carrier service globally, as evidenced by their Instagram posts including plenty of GIFs.

5. Social Causes

Some companies have jumped onto social causes and are engaging in marketing strategies with a cause. For example, Adidas used Lean In to help promote gender pay equality with their #20PercentCounts campaign.

The campaign encourages employers to look at pay levels within their companies and to close the gap so pay is equal based on experience rather than gender. Summer brings time with family and awareness of the struggles family members face, so expect to see more companies adopting causes in the summer of 2018 and beyond. Marks and Spencer adopted the cause of breast cancer, and they share similar images on their Instagram account along with pink-themed photos.

6. Lightheartedness

There are a lot of serious issues in the world, but when summer hits, people want to have fun and enjoy the warmer weather. Lightheartedness seems to be well received on most social media platforms and was trending in the first quarter of 2018, which can be expected to continue into summer. After all, summer is about cooking out in your backyard or going on a boating adventure with friends. Summer equals fun, so expect to see fun posts from brands in the summer of 2018. Budweiser taps into this trend with their Snapchat posts that feature elements such as festival food and a bottle of their beer.

Social media trends for summer 2018

Each new season brings new challenges and new trends in social media marketing.

These six trends are an excellent source of ideas for your social media marketing calendar, but don’t overlook the value of staying up to date on current hashtags and trending topics online.

The key to a successful social marketing season is looking at the big picture and not being afraid to try new ideas.

Hottest Trends in Social Media Marketing Technology For 2018

30 Apr

In 2017, we witnessed various trends in social media marketing like the introduction of live feed, integrated video, and story features, and the growth of mobile ads. Lately, the B2B sector has become more involved in catering to the ideas of social media marketing techniques, since they deliver efficiently and have a wide reach.

Mobile Chatbots

Chatbots have now being programmed to think, feel and act according to a customer’s requirements. Many food delivery apps such as GrubHub and Uber Eats use bots to take orders.

In 2018, a large number of Chatbots would be made available for business proposals and enterprises. A lot of careful thinking and implementation goes into making a Chatbot as approachable, sensible and fully functioning as possible. They can also be customized depending on the user’s requirements.

Chatbots run on algorithms that use ‘Deep Learning’ where data is channelled into queries and solutions are delivered. According to a report, 50% of mobile phone users are aggressive social media users. Chatbots divert traffic to the right screens, helping marketers filter audiences and enabling target segmentation.

Ephemeral Content

In the current scenario of visual stimulation, social media applications like Facebook and Instagram have developed their own mediums of transient content which is minimalistic and eye-catching. The content is then lost within a few hours, leading to the users developing FOMO (Fear Of Missing Out), acting quickly and helping the marketer achieve the desired result.

Social Listening Tools

Social Media Marketing has advanced with the advent of social listening. With the use of hashtags, trending topics, and search engines, companies can understand what makes their audience tick. This is done by researching specific brands, tags or product names which help companies create more engaging content.

Social listening tools include brand monitoring and marketing insights, help address indirect complaints and target location-specific keywords. Social listening tools are not only about monitoring insights; they also actively engage in conversations about products and services. Some examples include Spotify, Hootsuite, Buzzsumo, SproutSocial, Brandwatch, Conversocial, and Sprinklr.

Micro Influencers

Influencers don’t always need to be very famous or have a million followers to be considered dependable. The concept of micro-influencers comes from apps like Instagram and Facebook where brands choose people to advocate their products while showcasing their experiences. In 2018, influencers shall continue being a large part of social media marketing trends.

Marketers can calculate the ROI delivered by these influencers using certain software and digital metrics. The data is instrumental in working two ways; both for the micro influencer as well as the marketing enterprise.

AI and Image Recognition

The depth of knowledge and programming along with intensive analytics is what AI is all about. We often underestimate the power of a machine. The AI software along with an automated vision software can be combined to create Image Recognition. Baidu, HubSpot, IBM, and SalesForce are some examples of AI with Image Recognition. Image Recognition on Facebook is one such example. Other examples include Google Image Recognition, Amazon Rekognition, Clarifai, Ditto Labs, GumGum, LogoGrab amongst others.

 

Three Signs It’s Time To Pivot Your Social Media Program

22 Apr

Pivoting your marketing tactics is a way of life in the digital age. Market dynamics can change in a blink of an eye and marketers need to respond quickly by tweaking or completely pivoting their programs. Social media is particularly vulnerable to the whims of the market and public opinion, as a single negative social media post can affect your brand’s reputation in minutes.

Social media is an effective and proven channel to gain consumer insights and engage with your prospects and customers. Almost every marketing strategy now has some type of social media program. Some firms have implemented basic programs while others have embraced social media and are actively engaged daily with influencer microtargeting and social selling initiatives.

Whether you have a basic program or a robust program, you need to develop a strategy to mitigate the risks of reputational impact. Every firm needs to have a crisis management plan in place but, beyond that and before a crisis hits, marketing teams need to understand when to pivot their social programs to avoid risks and maximize effectiveness.

Each quarter we take a close look at our client’s social programs and benchmark them against goals and objectives. We take a look at what is working what is not working and evolve the program. While poor goal alignment or underperformance can trigger an overhaul of the program completely, other external factors may require a social media pivot.

We need to remember that social media channels run on technology platforms that are continuously evolving. As with any emerging technology, with widespread adoption comes an evolution in the way consumers use it and an evolution of the technology that supports it. Marketers need to be aware of ongoing changes and pivot their programs to get the results they require. Here are three triggers to look for when identifying a need for change in your social media program.

Changing Algorithms

Social platforms change algorithms all the time, but the companies only make announcements of those changes when they are a significant departure from the current ways. It is extremely important for marketers to understand what even the small changes mean because social platforms are the ones that set the rules of engagement and your ability to reach your customers and prospects on their platforms.

For example, Twitter changed their algorithm last year so that the tweets you are most likely to care about appear at the top of your timeline — still recent and in reverse-chronological order — instead of an all-encompassing chronological feed. Facebook recently announced that users’ news feeds would be populated by posts made by friends and family rather than by businesses and brands. The announcement stated, “Because space in news feed is limited, showing more posts from friends and family and updates that spark conversation means we’ll show less public content, including videos and other posts from publishers or businesses.”

Both of these announcements are giving priority to engagement. The key takeaways for marketers are that organic reach is going to be limited, and engagement and pay-to-play (advertising) will rule. Pivot your program to embrace employee and customer advocacy to encourage engagement and consider increasing your advertising spend.

Aligning Influencers

Outside of marketing teams, there seems to be a misconception about influencer marketing. People throw the term around claiming that people trust influencers and not ads, even though influencer marketing is the digital form of a celebrity spokesperson. It doesn’t have to be a real-life Hollywood celebrity, but it could be an expert in a specific field or market who serves as the “influencer.”

Influencer marketing is pay-for-play — a new form of advertising. No, influencers won’t endorse or promote your products from the goodness of their hearts. Some influencers may take product as compensation, but most established influencers expect cash or a long-term consulting engagement. At a recent conference, a social media representative from a chocolate company was discussing how they tried paying influencers in chocolate until one influencer just told them that chocolate doesn’t pay the mortgage. Influencers are free agents — they are always looking for a better deal and they want long-term commitments.

When you sign up an influencer, you need to be aware that, along with their following and engagement statistics comes a real, live human being. They have opinions and they make mistakes. When you hire them, they become a spokesperson for your company. This means that you need to ensure that your brand values align with the influencer’s public persona.

Make sure you continually check out the type of content they create and share, especially during the course of your campaign. If it doesn’t align, then pivot your campaign and find influencers who better align with your brand.

Business Objectives Change  

This may sound like a no-brainer, but you would be surprised at how many organizations change their business strategy and forget to pivot their social strategy to meet the new goals and objectives. In many cases, the social program has been running on a “set it and forget it” mentality and it is considered almost an afterthought.

Don’t treat your social media efforts as afterthoughts. If business objectives or directions are altered in any way, revisit what your social media marketing strategies are and adjust them accordingly.

Even with the evolution of platforms and various changes to how consumers use these platforms, social media is your most nimble and least expensive channel to reach and engage with customers and prospects. It is relatively easy to pivot your program when needed, and doing so effectively requires recognizing the triggers to avoid risk and maximize effectiveness.

How to use social media marketing for your business

16 Apr

Like many of you, we put a lot of time and effort into our business and branding. And one key element to all business marketing efforts is to look at the results in order to effectively plan out future marketing and business operation changes.

We previously set about doing our year-end review on our content marketing and social media efforts and wanted to share some of the insights we discovered in hopes you will get inspired to analyze your own efforts while planning for the year ahead.

Where and what to analyze

One quick and easy way to go about your year-end review is to look at your online engagement from the past year. Whether it’s checking your social media stats or looking at your website traffic, lots can be gleaned from these types of analytics.

There are a few places to look for the stats you need: You can utilize Facebook Insights, Twitter Analytics, Google Analytics, or your blog stats.

Log into each of these and take a look at how your posts and articles performed. They can provide a lot of valuable information on how your business and marketing resonates with users.

So what did our analytics tell us what our followers liked? Here are three valuable insights learned from three of our top posts in 2017:

1. Communicating to Maintain Effective Client Relationships

Not surprisingly, this article from one of our guest authors, PR specialist Susan Elford, offers similar advice to this one: Listen!

Communication is key to a successful business and when clients and followers communicate with you through social media, whether it’s by a direct comment, a share, or something else, you need to listen.

Client relationships are a big deal for us and we like to build long-term ones by treating our clients with respect and listening to what they say.

We don’t just hear it, we listen. We then adjust and improve to reflect the client’s expectations.

So apply the advice from the article like this: Use language and mannerisms your clients can relate to—use mirroring to deliver messages in a way that makes them feel comfortable.

And apply the same recognition and response to your social media. If you’ve noticed some articles focus on something specific and your clients/audience are receptive to it by way of engagement, then in 2018 you should know what to do.

Give them what they want and build your client-base by accepting what your followers like and expect from you. Communication is a very broad term and doesn’t always mean simply direct vocalization or emails.

2. 10 Ways to Attracting Clients Through Kindness

This article has our approach laid bare. We watch, listen, learn, and follow the golden rule: Treat others as you would like to be treated.

Open yourself to receiving both good and bad feedback and accept each as constructive. Assess the full picture of what is happening and understand where the feedback is coming from.

We employ kindness and generosity all the time. It’s a big deal when put into practice and by following that and our other nine steps from the article, we’ve seen our business and client-base grow consistently.

3. Why Twitter Ads Boost Business & How to Create Them

If your business isn’t on social media yet, then check out the links given at the start of this article.

Social media is a BIG factor in most businesses and has effectively replaced a lot of other support channels as users go-to for getting a response.

So once you’re online, it’s time to make the most of it. None of the businesses whose names we know are worth what they are today without requiring some paid component. Twitter is no exception.

While Facebook offers advertising and Instagram as well (among all others) our article on Twitter’s paid promotion resonated with our audience. About 110 shares through our website alone is a great indicator of the effectiveness of this content with our follower-base and potential clients.

Diving into social media can have drawbacks, so if you’re looking to get serious, it’s good to hire online marketers who know how to use social media for business.

We don’t have any information on how effective our reader’s Twitter campaigns have been, but our clients have seen stellar results. From this, we learned that within our content we have users who are anxious to expand their presence online and try new ways to reach new potential clients.

Is this limited to Twitter? Probably not and the real message here is that when we give back to our clients and readers with free tips via content marketing strategies, we will see reciprocation by way of new leads and new clients.

So what did you learn in the past year from your content and social media marketing efforts? Take a look at your metrics (and if you don’t know how just let us know for a possible future article) and see what they tell you.

Then take that information into the boardroom and help make 2018 even better.